Privacy Policy

Welcome to Velvet Veda

This Privacy Policy explains how Velvet Veda ("we", "our", "us") collects, uses, stores and protects your personal information when you visit https://velvetveda.in or purchase our products.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

We are committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

When you visit our website, we may automatically collect certain technical information about your device, including:

• Browser type

• Device information

• IP address

• Time zone

• Cookies

• Website usage and browsing behaviour

When you place an order, contact us or interact with our website, we may also collect information that you voluntarily provide, including:

• Name

• Email Address

• Mobile Number

• Shipping & Billing Address

• Order Details

• Payment Information (processed securely through our payment partners; Velvet Veda does not store your card or banking details.)

How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Provide customer support.

• Communicate order updates.

• Respond to enquiries.

• Improve our website, products and services.

• Prevent fraud and maintain website security.

• Comply with applicable legal obligations.

With your consent, we may also send updates about new product launches, seasonal collections or exclusive offers.

You may opt out of marketing communications at any time.

Payment Security

All online payments are securely processed through trusted third-party payment gateway providers.

Velvet Veda does not store your credit card, debit card, UPI credentials or banking information.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences and understand how visitors use our website.

Some cookies are essential for the proper functioning of the website, while others help us improve our services and customer experience.

You may disable cookies through your browser settings; however, certain features of the website may not function correctly.

Sharing Your Information

We respect your privacy and do not sell, rent or trade your personal information.

We may share your information only with trusted third-party service providers when necessary to operate our business, including:

• Payment gateway providers

• Courier and delivery partners

• Website hosting and technology providers

• Government authorities where required by applicable law

These partners receive only the information necessary to perform their services.

Information Security

We take reasonable administrative, technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration or disclosure.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Your Rights

You may contact us at any time to:

• Access the personal information we hold about you.

• Correct or update your information.

• Request deletion of your information where permitted by applicable law.

• Unsubscribe from promotional communications.

We will make reasonable efforts to respond to your request in accordance with applicable laws.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

Velvet Veda is not responsible for the privacy practices or content of those external websites. We encourage you to review their respective privacy policies before sharing your information.

Legal Disclosure

We may disclose your personal information where required by law or where we believe such disclosure is necessary to:

• Comply with legal obligations.

• Protect our legal rights.

• Prevent fraud or misuse of our services.

• Protect the safety of our customers or the public.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be published on this page with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Velvet Veda

🌐 Website: https://velvetveda.in

📧 Email: support@velvetveda.in

📱 WhatsApp: +91 9606089642

📍 Address: T15, Block 8 , Meenakshi Residency , Arekere , B.G Road , Bengaluru 560076

Last Updated: July 2026